Contact Us
We'd love to hear from you. Whether you have a question about a cue, an order, or a warranty claim, our team is here to help.
We aim to respond to all inquiries within 1–2 business days.
Purchased on Amazon?
If you bought your Novera cue through Amazon, you can still reach us directly at the email above for warranty support — though order changes, returns, and shipping questions should go through your Amazon order page first.
Mailing Address
Novera Premier Cues
Ha Noi, 100000, Vietnam