Novera Premier Cues currently ships to addresses within the United States only.

Processing Time

Orders are processed within 1–3 business days of purchase. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

• Standard Shipping: 4–7 business days after processing
• Expedited Shipping: 2–3 business days after processing (available at checkout where applicable)

Delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays may occur due to carrier issues, weather, or high-volume periods.

Shipping Costs

Standard shipping is free on every order within the United States. Expedited shipping is available at checkout for an additional fee where offered.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package's progress.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected delivery window, please contact us at datlumo00014@gmail.com so we can assist you.

Orders Purchased on Amazon

If you purchased your Novera cue through Amazon, shipping is handled by Amazon (or Fulfilled by Amazon) according to Amazon's shipping policies and timelines.